Frequently Asked Questions
Everything you need to know about your Speediance smart home gym experience.
What is the weight capacity of the Speediance Gym Monster?
The Gym Monster provides up to 220 lbs (100 kg) of digital resistance, which can be adjusted in 1 lb increments for precise training.
How long does shipping take for heavy equipment?
Standard shipping typically takes 7-14 business days. You will receive a tracking number as soon as your unit leaves our distribution center.
Do I need a subscription to use the workout features?
Speediance offers a robust library of free workouts. However, a premium membership is available for advanced data tracking, personalized AI coaching, and exclusive programs.
What is your return policy for smart gym equipment?
We offer a 30-day risk-free trial. If you are not satisfied, you can return the product in its original packaging for a refund, though return shipping fees may apply.
Is professional installation required for the wall-mounted units?
While our units are designed for easy setup, we recommend two people for assembly. A detailed video guide and all necessary tools are included in the box.
What kind of warranty comes with my purchase?
Every Speediance machine comes with a 2-year limited warranty covering the main screen and motor, and a 1-year warranty on accessories.